Next generation library services in context of Web 2.0
(Views shared at the Symposium on "Next generation libraries: opportunities and challenges" organized by KALA (Karnataka Library Association), at City Central Library, West Zone, Bangalore, INDIA, on October 29, 2010) The experience with the literatures and implementation of web based services at SDMIMD I feel that the heart of Library 2.0 is user-centered change. At its most basic level, the Library 2.0 model gives library users a participatory role in the services offered and the way the services are used. The Library 2.0 model seeks to harness our user’s knowledge to supplement and improve library services. This allows them to comment, write reviews, create their own tags and ratings, and sharing them with others through a more versatile OPAC interface. Ultimately, this creates a more informative product for subsequent users. Users want to know what their neighbors are reading, listening to, and watching. Some examples of the Library 2.0 services which may be considered fo